Entries by jeff

“You Just Have to Get Traffic”

Specialty beauty retailer Sephora (2,300 stores worldwide) seems to be a bit ahead of the curve when it comes to brick and mortar retail.  As this article describes, they are using technology to give control to the consumer and create a “fun” experience for them.  They are reducing the role of the sales person and […]

Retailers and Landlords. Can’t Live With Each Other, Can’t Live Without

At this point, it’s common knowledge that diminishing mall traffic is leading retailers to close stores and/or renegotiate leases with landlords.  There are also some store openings going on as retailers, hopefully, find locations and configurations better suited to the fast changing brick and mortar and e-commerce world. But relationships between retailers and landlords are […]

More Retail Perspective; Zumiez’s Quarterly Report

The conference calls get shorter and shorter as Wall Street and its analysts decide the retail sector just isn’t worth their attention.  I don’t and won’t invest in anything I write about but damn, this feels like one piece of putting in a bottom in the retail sector.  Maybe it will take the recession to […]

More of the Same: Tilly’s April 29th Quarter

These quarterly reports from retailers are getting kind of repetitive.  It’s not just Tilly’s; they are all controlling inventory, slowing store openings (or closing stores), negotiating with landlords, trying to reduce operating expenses, doing omnichannel things and being generally grateful for anything that improves traffic and generates some incremental sales. Tilly’s conference call printed out […]

Retail, Technology, Consolidation, and Unintended Consequences

This morning, the Seattle Times featured this article telling us that REI wage hikes for store employee announced last summer will be costing the company $24 to $25 million.  The company’s net income for its last complete year was $38.3 million. Meanwhile, my oldest son sent me this article from Investor’s Business Daily, telling us […]

Projected Retail Closings and Job losses for the Year

People don’t like people who make them uncomfortable.  And when I do it, like now, I’m pretty sure it makes it less likely I get calls for consulting.  But I’m all about trying to help you to run your businesses better and think you need the bad news as well as the good.  Probably you […]